Services Guide
In this guide, you will find a complete description of all our services, facilities and activities available. Whether you're looking to relax in our spa areas, enjoy local cuisine in our restaurant or explore nearby attractions, we have something for every type of traveler. We invite you to immerse yourself in what we have to offer and make the most of your time with us.
We invite you to immerse yourself in what we have to offer and make the most of your time with us - we're here to make your visit an exceptional experience!
Rooms
165 standard rooms with 2 double beds and 20 with king size bed.
31 superior rooms located on the first floor with terrace and direct access to the pool.
6 one-bedroom suites at the beach club with living and dining room for 4 people.
Cable TV.
Safety box.
Air conditioning.
Marble bathroom with shower and amenities.
Hair dryer.
Telephone.
Coffee kit.
Service table for 2 people.
Beach Club
Private beach club with pool, aqua bar and theater for nightly shows.
DJ music. Time: 9:00 pm - 10:30 pm
Pool with ocean view. Time: 10:00 am - 7:00 pm
Sun beds and sun beds. Time: 10:00 am - 7:00 pm
Aqua bar and snacks. Time: 10:00 am - 7:00 pm
Towel service and waiters. Time: 10:00 am - 7:00 pm
Kids Club for children ages 5 to 12
At Hotel Plaza Pelicanos Club Beach Resort, the little ones will enjoy fun and educational activities, from stretching and bocce ball to Xbox video games and arts and crafts, offering a world of fun for our youngest guests! For children ages 4 to 12 years old.
Hours: 9:00 am - 5:00 pm
Entertainment
Fun without limits!
At Plaza Pelicanos Club Beach Resort, we have exciting activities for all ages. Enjoy our high-energy itinerary, including morning stretches, beach volleyball, aqua aerobics and nightly entertainment with spectacular shows. Every day is a new opportunity to have the most fun.
Other Services
Concierge service.
Free parking.
Free Wi-Fi in lobby area.
Travel agency ($).
Massage area ($).
Medical service ($).
Babysitting service ($).
Laundry service ($).
Restaurants, Bar and Snack
Enjoy a culinary journey at El Huerto Restaurant, where meals are a memorable experience for the palate.
HOURS:
Buffet Breakfast / A la Carte: 07:00 to 11:30 hrs.
Lunch buffet / A la Carte: 13:00 to 16:00 hrs.
Buffet dinner: 18:00 to 22:30 hrs.
Night snack (Tacos): 23:30 to 01:00 hrs.
Enjoy a culinary journey at El Cruso Restaurant, where meals are a memorable experience for the palate.
Experience the fusion of casual, contemporary cuisine with traditional Italian recipes at the Caruso specialty restaurant.
HOURS:
A la Carte Dining: 18:00 - 22:30 hrs.
Bon Appetit and enjoy your vacation
Located in the beach club, Flamingos Snack invites you to relax in a spacious setting while savoring delicious snacks.
HOURS:
Snack Service: 12:00 to 18:00 hrs.
enjoy international food and beverages on your all-inclusive plan.
Enjoy a refreshing experience at Gaviotas Aqua Bar, located next to the main pool. Our bar offers you an exquisite selection of cocktails and drinks, customized to suit your tastes.
HOURS:
Drinks and cocktails: 11:00 to 20:00 hrs.
enjoy international food and beverages on your all-inclusive plan.
Located in the beach club, Colibrí Aqua Bar offers a picturesque setting to enjoy drinks and cocktails by the pool with a captivating ocean view.
HOURS:
Drinks and Cocktails: 10:00 to 19:00 hr.
RELAX WITH A CAPPUCCINO IN AN INTERNET CAFE
AND BROWSE YOUR SOCIAL NETWORKS
A coffee paradise on the first level, in front of Caruso restaurant and next to El Huerto restaurant.
HOURS:
07:00 to 19:00 hrs
have fun at our tequila dancing and enjoy yourself.
All the entertainment you need without leaving the hotel, enjoy the transmission of a game accompanied by a variety of national and international drinks.
HOURS:
Drinks and Cocktails: 19:00 to 01:00 hrs.
Discover the pleasure of savoring our exquisite wood-fired pizzas
Made with fresh, high quality ingredients! Each pizza is a masterpiece, cooked to perfection to bring out all the flavors you love. You can customize your pizza with your favorite toppings, from the classics to unique combinations that will surprise your palate.
We invite you to enjoy this feast in a cozy and familiar atmosphere. Don't miss the opportunity to live an unparalleled gastronomic experience.
HOURS:
From 1:00 p.m. to 6:00 p.m. We are waiting for you!
OF YOUR PRIVACY
Enjoy a private and relaxed dining experience in the comfort of your room or suite with our exclusive room service. Allow yourself to be served by our friendly staff, who will be in charge of offering you a varied menu, full of flavors and healthy options, ideal to start your day or enjoy a refreshing lunch.
HOURS:
Breakfast and Lunch: 07:00 to 16:00 hrs.
YOU MAY ALSO BE INTERESTED IN THIS
We are very pleased that you have chosen our hotel for your next stay. We would like to inform you of an important official regulation that you must comply with prior to your arrival date.
It is mandatory to present identification for all minors accompanying you during your stay. For Mexican citizens, the accepted identification can be the CURP (Clave Única de Registro de Población) or the minor's birth certificate. In the case of international travelers, the minor's passport must be presented.
Minors traveling alone, with a guardian or relatives who are “NOT” their parents must present at Reception:
-Original notarized permission signed by both parents, indicating the following:
-Dates of stay.
-Name of the hotel.
-Name of the parents of the minor with identification number.
-Name of the minor with identification number.
-Name of the person they authorize to stay with the minor with identification number.
This measure is essential to ensure the safety and well-being of all our guests, and complies with current regulations established by the authorities.
Without the proper identification of minors, unfortunately we will not be able to complete the check-in process.
We appreciate your understanding and cooperation in this important matter. If you have any additional questions or need more details about this provision, please do not hesitate to contact us. We look forward to your arrival and hope you have a wonderful stay with us.
We remind you that according to national tobacco control laws, smoking is not permitted in the rooms and in common or public areas. If you are caught smoking, you will be charged $2,000.00 pesos for cleaning and reconditioning of the room. We have designated smoking areas.
Check-in time: from 4 p.m. onwards.
Check-out time: before 11 a.m.
Rates subject to change
Children from 5 to 12 years old are subject to charge.
Children from 0 to 4 years old are free of charge.
Children's activities are based on the number of children staying at the hotel.
Exclusive parking for automobiles. Access to other vehicles such as buses, trailers, buggies, motorcycles, razers, ATVs, etc. is not allowed.
Room service hours from 7:00 am to 4:00 pm. Your all-inclusive plan includes food and beverages in room service but does not include the 17% room service charge.
service but does not include the 17% service charge that will be charged to your room according to your consumption.
Pets are not allowed.
Late check out - until 6 p.m. subject to availability.
Adult Extra applies current rate according to the season;
Child Extra applies current rate according to season.
Extra bed - Upon request, at extra cost per night.
Wheelchair-Free- Upon request, subject to availability.
Room decorations for special events - Birthday celebration, anniversary, honeymoon, engagement, etc. -On request, at extra cost.
In the event of early departure, no refund will be made for unused nights and days.
Free crib on request and subject to availability.
24-hour parking.
Babysitting service - Upon request, with cost per hour per child, plus transportation.