Accessibility
Plaza Pelicanos Club Beach Resort is dedicated to ensuring a welcoming and exceptional experience for all our guests, including those with disabilities. We are committed to providing a seamless and comfortable online experience.
Web Accessibility: Our web accessibility standards adhere to the Web Content Accessibility Guidelines (WCAG) 2.0, levels A and AA, with a primary focus on WCAG 2.0 AA. We continuously strive to offer accessible digital content through the following measures:
- Dedicated staff and resources devoted to digital accessibility.
- Regular accessibility testing and analysis of both new and updated web content, with external support when needed.
- Ongoing training for our web content teams, and a requirement for accessibility to be a core aspect of all web content developed by our partners.
- Integrating accessibility evaluations into the procurement of third-party systems or system upgrades.
We are committed to exceeding our guests' expectations and encourage you to share your feedback through the following channels:
Website Contact: Email: web@hotelesgdlplaza.com.mx.
Phone: For technical accessibility concerns, please contact our support team at +52 322-226-2712.
Mail: You can also send your comments or questions to the following address: Plaza Pelicanos Club Beach Resort Attn: Sales Department Diego Rivera 120 Zona Hotelera Las Glorias Puerto Vallarta, Jalisco México, 44550.
Property Accessibility: Plaza Pelicanos Club Beach Resort is dedicated to providing accessibility for all guests. We offer a wheelchair-accessible path leading to the hotel entrance and throughout the property, except for beach access.
Accessible Amenities of the Hotel:
- Accessible public entrance.
- Guest rooms with entry/doors providing 32'' of clear width.
- Accessible routes to and from the public entrance, lobby, restaurant, guest rooms, and beach club.
- Two accessible rooms equipped with bathroom handrails and a hand shower for added convenience.