Plaza Pelicanos Club Beach Resort is dedicated to ensuring a welcoming and exceptional experience for all our guests, including those with disabilities. We are committed to providing a seamless and comfortable online experience.


Web Accessibility: Our web accessibility standards adhere to the Web Content Accessibility Guidelines (WCAG) 2.0, levels A and AA, with a primary focus on WCAG 2.0 AA. We continuously strive to offer accessible digital content through the following measures: 

  • Dedicated staff and resources devoted to digital accessibility. 
  • Regular accessibility testing and analysis of both new and updated web content, with external support when needed. 
  • Ongoing training for our web content teams, and a requirement for accessibility to be a core aspect of all web content developed by our partners. 
  • Integrating accessibility evaluations into the procurement of third-party systems or system upgrades. 


We are committed to exceeding our guests' expectations and encourage you to share your feedback through the following channels:

Website Contact: Email:

Phone: For technical accessibility concerns, please contact our support team at +52 322-226-2712

Mail: You can also send your comments or questions to the following address: Plaza Pelicanos Club Beach Resort Attn: Sales Department Diego Rivera 120 Zona Hotelera Las Glorias Puerto Vallarta, Jalisco México, 44550.

Property Accessibility: Plaza Pelicanos Club Beach Resort is dedicated to providing accessibility for all guests. We offer a wheelchair-accessible path leading to the hotel entrance and throughout the property, except for beach access.


Accessible Amenities of the Hotel:

  • Accessible public entrance.
  • Guest rooms with entry/doors providing 32'' of clear width.
  • Accessible routes to and from the public entrance, lobby, restaurant, guest rooms, and beach club.
  • Two accessible rooms equipped with bathroom handrails and a hand shower for added convenience.